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For small businesses in Canada and the United States

Website maintenance for the site your business depends on

Keep your services current and your customer enquiries working. We review your existing website, agree the care it needs, and document the changes and checks.

Care plan and price agreed after a website review

Tell us what you need. We agree on the scope before starting.

Website Maintenance

Check and document changes

For an existing business website that needs regular updates, clear ownership and checks of its customer enquiry paths.

How it works

A clear path through the work.

  1. 01

    Review the existing site

    Share your website address and the issue or recurring work you need help with. We confirm platform compatibility and access requirements.

  2. 02

    Agree the care plan

    Define covered changes, recovery responsibilities, response arrangements and the approval process before work starts.

  3. 03

    Check and document changes

    Apply approved work, verify the affected customer paths and record what changed or still needs attention.

The scope, in plain language

What we set up together.

The agreed setup

  • An initial review of your platform, hosting, access, current issues and recovery options
  • Approved content and service updates within the agreed volume of work
  • Platform, theme and plugin updates where supported, with compatibility checks
  • Backup and recovery checks appropriate to your hosting and platform
  • Checks of the agreed contact, phone, concierge and booking paths already on your site
  • A record of completed changes, unresolved issues and the next action

Additional scope

  • A redesign, new pages or new concierge, phone and booking implementations
  • Malware cleanup, major recovery, unsupported software or a hosting migration
  • New integrations, ecommerce development and ongoing SEO or content campaigns

The written care plan confirms the supported platform, access, update volume, check frequency, response arrangements and price. Hosting, domains, software licences and provider usage are separate where applicable.

Before handover

What we check together.

Customer paths checked

Confirm that the agreed forms, links and booking paths work after the change, using safe test enquiries.

Recovery understood

Record the available backup or version recovery method and who can use it. Platform limitations stay visible.

A clear work record

See completed updates, checks, open issues and any work that needs a separate decision.

Before we start

A few useful answers.

Do you maintain WordPress websites?

We review WordPress websites, including their hosting, plugins and theme, before agreeing maintenance. The care plan identifies compatibility issues and the update and recovery process.

What about Shopify, Webflow, Wix or another platform?

We assess the platform and the access it provides. Hosted website builders manage some infrastructure themselves, so your care plan focuses on the changes and checks we can control.

Does maintenance include a new AI concierge or phone agent?

Maintenance covers the agreed features already on your site. A new concierge, phone or booking implementation is scoped as a connected website project.

Can you take over a website built by another company?

Yes, subject to a review of the site, ownership, access and platform. We identify any handover or recovery work before accepting ongoing maintenance.

What is the price and response time?

Both are agreed in the written care plan after reviewing the website and the support you need. A request through this form does not activate a support contract or an emergency response service.

Connect what you need

The next piece, when it makes sense.

These services are optional. Choose one to see the work it covers.

Let’s map it to your business.

Start with the customer or team workflow you want to improve.

ProgressorAI

Business platforms for small businesses.
Websites, connected tools and a clear next step.

ProgressorAI

AI Concierge